Operator responsibility in FM: what facility managers must know about legal liability
CAFM Blog
Betreiberverantwortung — the legal obligation of building operators to ensure safety and compliance — is a cornerstone of FM in German-speaking markets. Understanding where responsibility lies is essential for risk management and regulatory compliance.
FM Radar's 4 takeaways:
- Building operators are legally responsible for safety, maintenance and regulatory compliance
- Delegation to FM providers requires documented agreements and clear accountability chains
- Non-compliance carries personal liability for operators and facility managers
- Regular audits and documented processes are the primary risk mitigation tools
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