Gen Z and millennials are reshaping FM: why the sector must align with new workforce expectations
FM & Services
Digital-native generations are entering the FM workforce with radically different expectations around purpose, flexibility and technology. FM companies must rethink their operating models from scratch to attract and retain this new talent.
FM Radar's 3 takeaways:
- Gen Z and millennials demand purpose, flexibility and technology-driven workplaces — not just economic exchange
- FM companies must redesign operating models to attract and retain digital-native talent
- The generational shift creates both a challenge and opportunity for FM to modernise its employer proposition
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