Lopesan Hotels: how CMMS digitalisation became a competitive advantage in hospitality FM
FM & Services
Lopesan Hotels has transformed its maintenance management model through the implementation of PRISMA CMMS by Sisteplant. The case demonstrates how the right technology, properly deployed and aligned with business objectives, can turn maintenance into a strategic lever.
FM Radar's 3 takeaways:
- CMMS implementation transformed maintenance from cost centre to strategic lever at Lopesan Hotels
- Proper alignment between technology deployment and business objectives is the critical success factor
- The case demonstrates that in hospitality, operational efficiency driven by FM directly impacts guest experience
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