Spanish cleaning industry association Afelín hosted the second Desayuno Dialoguemos in Madrid on 12 May, framing middle managers as the operational lever against absenteeism: 13% of Spanish cleaning-sector employees miss their post daily, versus a 7.6% national average. The diagnosis is structural — social, economic, organisational and health factors compounding — but the intervention point is the supervisor layer: scheduling, coverage planning, recognition, and the first signal of personal distress.